What can we help you with today?

Where do I send my Drop Box files?

We use ShareFile. Please contact your Planet Label customer service rep for the correct link. Thank you!

Other FAQs in this section

Are there technical quality tolerances I need to be aware of?

Can you create a design for our preprinted labels?

Can’t Planet Label just fix my file?

How do I embed images?

How do I save my file as a PDF?

I have metallic accents on my design. How should I indicate those in my artwork?

I need a designer. Does Planet Label offer design services?

I received my press proof and the labels were on a flat sheet and were not die cut. Is that how I will receive my final order?

My JPEG artwork file won’t upload. Why?

What artwork file types do you accept?

What does it mean to have press ready artwork?

What is a press proof?

What is the difference between vector and raster (pixelated) images?

What is “Registration” and why is my file being rejected for that?

What is “bleed?”

Why do my files need to be setup as CMYK?

Why is my file being rejected for low resolution images?

Why is my file being rejected for “missing links” and what does that mean?

Why must my text be outlined and what does that mean?

Other FAQ categories

Custom Label Process

Label Types and Options

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